Service Agreement
1. Scope of Services
The Service Provider agrees to provide the following custom computer building services to the Customer:
1.1 Consultation:
Assist the Customer in selecting appropriate hardware components based on their needs and budget.
1.2 Procurement:
Order and procure the necessary hardware components as agreed upon with the Customer. Parts will be ordered after payment clears.
1.3 Assembly:
Assemble the computer system using the selected hardware components and ensure it is functioning as intended.
1.4 Testing:
Conduct thorough testing of the assembled system to verify proper operation and performance.
1.5 Additional Services:
Provide any additional services requested by the Customer and agreed upon by the Service Provider, such as software installation, overclocking (voids any and all warranty), or custom cooling solutions.
2. Payment Terms
2.1 Service Fees:
The Customer agrees to pay the Service Provider the agreed-upon fees for the services rendered. The fee structure will be documented and agreed upon before any work begins.
2.2 Deposit:
The Customer agrees to pay a 100% nonrefundable deposit of the total cost of all hardware components before the Service Provider orders or procures the components. This deposit covers the full cost of the hardware and secures the order.
2.3 Final Payment:
The Customer agrees to pay the remaining balance, including labor fees, upon successful completion and delivery of the custom-built computer. Payment is due immediately upon receipt of the invoice.
2.4 Payment Methods:
The Service Provider accepts the following payment methods: Cash, card(service fees applied)
3. Customer Responsibilities
3.1 Specifications:
The Customer agrees to provide accurate specifications and preferences for the computer build, including performance requirements, intended use, and budget.
3.2 Authorization:
The Customer must provide written or electronic authorization before any additional purchases or services are conducted that exceed the original estimate.
3.3 Inspection:
The Customer agrees to inspect the completed build upon delivery and notify the Service Provider of any issues within 7 days.
4. Service Provider Responsibilities
4.1 Quality of Service:
The Service Provider agrees to perform all services with reasonable care and skill, using high-quality components and industry-standard assembly practices.
4.2 Communication:
The Service Provider will keep the Customer informed about the progress of the build and any issues that may arise.
4.3 Warranty:
The Service Provider offers a 30 day warranty on the assembly and labor. This warranty does not cover the individual hardware components, which are subject to the manufacturer’s warranties.
5. Non Refundable Deposit
5.1 The Customer acknowledges and agrees that the 100% deposit on all hardware components is nonrefundable. This deposit covers the cost of ordering and handling the components and cannot be returned if the Customer decides to cancel the service.
6. Liability
6.1 Limitation of Liability:
The Service Provider’s liability for any claim arising out of this Agreement shall not exceed the total amount paid by the Customer for the services rendered.
6.2 No Consequential Damages:
The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the services provided.
6.3 Component Warranties:
The Service Provider is not responsible for any defects or failures in the hardware components themselves, which are covered by the manufacturer’s warranties.
7. Termination
7.1 Termination by Customer:
The Customer may terminate this Agreement at any time by providing written notice to the Service Provider. However, the Customer will be responsible for any costs incurred up to the termination date, including the nonrefundable deposit.
7.2 Termination by Service Provider:
The Service Provider may terminate this Agreement if the Customer fails to meet the payment obligations or any other terms outlined in this Agreement.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota.
9. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes any prior agreements or understandings, whether written or oral, relating to the subject matter herein.